Checklist
- Valid AuthKey in
ServerConfig.toml(console shows no auth errors). Private = falsefor public listing.- TCP + UDP on the configured port (managed: already allocated).
- Server process running in Pterodactyl.
- Client filters not excluding your server.
- Fallback: Direct Connect IP:port.
DIY readers: verify firewall with Linux ports and port forwarding explained.
Related guides
Frequently Asked Questions
Still hidden after AuthKey?
Confirm Private=false, TCP+UDP on the port, and wait a minute for heartbeats.
Can players still join?
Yes — Direct Connect with IP:port usually works even when the list fails.
Filters?
Client filters (modded, empty, etc.) can hide healthy servers.
Need help?
If you are stuck after following this guide, open a ticket from the Chapter22 client area with the exact error, the port or DNS change you made, and whether the service listens locally (ss / Resource Monitor) but fails externally.
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