Secure client portal

Troubleshooting

DayZ Connection Failed / Connecting Failed (Managed Hosting)

Operator checklist when survivors can’t join a Chapter22 DayZ box: IP:port, mods, BI keys, and query.

Checklist (managed)

  1. Server online in Pterodactyl.
  2. Client version matches.
  3. Mods subscribed/loaded in the same order.
  4. Join with correct IP:port from the panel.
  5. Check console for key/mod errors at join time.
  6. Query/BattlEye issues → ports hub.

Home-router CGNAT myths do not apply to the Chapter22 node itself.



Frequently Asked Questions

Mods mismatch?

Align Workshop IDs and load order; rebuild keys.

BI keys missing?

Ensure .bikey files for mods are present.

Wrong port?

Use the Pterodactyl game port, not a random default.


Need help?

If you are stuck after following this guide, open a ticket from the Chapter22 client area with the exact error, the port or DNS change you made, and whether the service listens locally (ss / Resource Monitor) but fails externally.

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Chapter22 DayZ hosting

Deploy a managed DayZ server.

Deploy on Chapter22 DayZ hosting when you want a managed Pterodactyl panel instead of babysitting a full VPS.